Desktop Application with CRM

The Desktop Application with CRM is the core management environment

used by clubs to organize daily operations, manage members, and oversee sales activities.

It provides staff with one clear workspace where all essential information about clients, memberships, purchases, and club activity is available in a structured form.

By gathering data in a single system, GYMMANAGER helps teams work more efficiently and maintain consistent service standards across the entire facility.

Member’s Dashboard

The member dashboard presents a clear overview of each client’s activity within the club. Staff can easily review membership status, visit history, class participation, and purchase records.

Having access to this information in one place allows reception and management teams to respond quickly to member requests, verify account details, and provide better day-to-day service. Statistics and purchase history also help staff understand how members interact with the club’s offer.

Customer information & notes

CRM module allows clubs to collect and organize important information about both prospects and active members. Personal data, preferences, and internal notes can be stored directly in the client profile, helping staff maintain consistent communication and better understand member needs. This centralized knowledge base supports long-term relationship management and ensures that important information is always accessible to the team.

Tasks and client communication

Staff members can create tasks related to contacts and customer service directly within the CRM environment. This helps teams organize follow-ups, manage client interactions, and coordinate internal work.

All communication activities and notes are stored in the system, making it easier to maintain continuity of service and track previous interactions.

Administrative management

The desktop system also supports administrative operations within the club. Managers can configure invoice formats as well as warehouse and inventory documents. The system allows administrators to define employee roles and permissions, ensuring proper access control and clear responsibilities across the team.

Club operations

Clubs can manage class schedules, bookings for courts or personal training sessions, and available equipment. The system also supports the configuration of service points such as self-service kiosks, as well as the management of rooms, training zones, and access control.

Employee working hours and coaches’ attendance during classes can also be monitored directly within the system.